Terms of service

Draft. {{COMPANY_NAME}} must have these reviewed by a qualified solicitor before relying on them.

1. Service

ComplyHarbour is a software-as-a-service tool that helps operators of online communities document their compliance with the UK Online Safety Act 2023 and Ofcom Codes of Practice. It is provided by {{COMPANY_NAME}}, {{COMPANY_ADDRESS}}.

2. Not legal advice

ComplyHarbour provides compliance documentation and decision support. It is not legal advice and does not guarantee compliance with the Online Safety Act 2023 or any other law. You are solely responsible for your compliance posture and for taking independent legal advice where appropriate.

3. Account & acceptable use

You must keep your credentials secure and must not use the service to violate any law or to harass any person.

4. Fees

Subscriptions are billed monthly in advance. Refunds are at our discretion.

5. Limitation of liability

To the maximum extent permitted by law, our aggregate liability is capped at the fees you have paid us in the twelve months preceding the claim. We exclude liability for indirect, consequential, regulatory, or reputational losses.

6. Governing law

These terms are governed by the laws of England and Wales.

7. Contact

{{CONTACT_EMAIL}}

ComplyHarbour is a compliance-support tool, not a law firm or a regulator. This does not constitute legal advice and using it does not guarantee your compliance with the Online Safety Act. It is your responsibility to assess your service and, if needed, seek independent specialist advice.